Simulated Conversations. Real Growth.

CommuniKit scenario selection interface in VR

AI-powered role-play scenarios for workplace skills development.

Our public training catalogue gives every licensed organization instant access to a growing library of VR role-play scenarios. Each scenario places you in a realistic workplace situation, where you speak naturally with an AI-driven character. After every session, your personal tutor provides constructive feedback on your communication skills. All scenarios are available in English, German, and Spanish, and we are continuously developing new ones.

Character in the Scenario 1

A challenging patient in pain

He refuses to take his medication

Elias Meyer, a 45-year-old patient with kidney stones, is in severe pain but sarcastically refuses to take his prescribed medication. As a nurse, you must connect with him empathetically, earn his trust, and convince him to take his pills before time runs out.

Communication Challenges
Negotiation Toxic Customers
Skills you will practise
Empathy Active Listening Conflict Resolution Deescalation Building Rapport

A mother becomes furiously angry

She insists on immediate help for her injured daughter

Clara Sanders has been waiting in the emergency room for four hours while her 7-year-old daughter suffers in pain from a fall. The hospital is overcrowded and understaffed. As a nurse, you must de-escalate the situation, show genuine empathy, and convince the frustrated mother to return to the waiting room until a doctor becomes available.

Communication Challenges
Conflict Management Toxic Customers
Skills you will practise
Empathy Active Listening Conflict Resolution Deescalation Stress Management
Thomas, a character from CommuniKit

From jealousy to cooperation

He rejects your new ideas

Thomas Weber, a 59-year-old veteran marketing employee, was recently passed over for a promotion that went to you — a younger newcomer from the fashion industry. He dismisses your digital and social media strategy and refuses to present it to the team. As the new executive, you must earn his respect and persuade him to champion your ideas at the next team meeting.

Communication Challenges
Conflict Management Generational Conflict
Skills you will practise
Active Listening Building Rapport Conflict Resolution Ethical Persuasion Clear Articulation

The regular customer insists on his rights

He refuses to move to a partner hotel

Robert Stein, a loyal regular guest, arrives late at night to find his guaranteed room given away due to overbooking during a major trade fair. He feels disrespected and insulted by the suggestion to relocate to a partner hotel. As a hotel receptionist, you must establish a personal connection, acknowledge his frustration, and empathetically guide him toward accepting the alternative accommodation.

Communication Challenges
Conflict Management Toxic Customers
Skills you will practise
Empathy Active Listening Conflict Resolution Deescalation Building Rapport